CONTACT INFORMATION

Business Name

moné

Email Address

shopmonejewellery@gmail.com

Business Address

120 Mawney Road Flat 7, Kelly Jay Court RM7 7JB Romford

Contact Hours

We aim to respond to all email enquiries within 24 hours during business days (Monday-Friday).

Customer Service

For all enquiries including orders, returns, custom requests, and general questions, please contact us via email. We provide friendly and professional customer service to ensure your complete satisfaction.

Order Support

If you have questions about your order status, shipping, or need assistance with your purchase, email us with your order number for quick assistance.

Custom Jewellery Enquiries

For bespoke jewellery requests or questions about personalization options, please email us with your requirements and we will provide detailed information and pricing.

Response Times

• Order enquiries: Within 24 hours
• General questions: Within 24 hours
• Custom jewellery requests: Within 48 hours
• Returns and refunds: Within 24 hours

Social Media

You can also follow us on social media for updates and new product announcements.

Last updates: 11.01.2026